So I've deposited a good couple of times with Yabby and have been on the very cusp of cashing out but would get caught up in the fun of the game and before long realize oops there goes my deposit oh well lol so when I actually beat the wager requirement for some free spins (which has actually been happening to me a decent amount lately, thanks Lady Luck!) I had forgotten I hadn't done any form of KYC. So I promptly uploaded the documents I needed to and well I'm not going to mention how long it took but not only the verification process for my KYC but the payout as well was some of the fastest I've seen from any online casino. I will definitely continue to play at Yabby and who knows maybe one of these times I'll pay more attention and cashout from a deposit rather than free spins lol
4743 people found this review useful
I'm very grateful to the Casino Guru team for their help. An online casino had refused to pay out my winnings for months, even though I had completed all the KYC requirements. My own attempts to contact them were ignored, and I turned to the Casino Guru Complaint Resolution Center as a last resort.They handled my case in a professional, prompt, and polite manner. Their communication was clear and transparent throughout the process, and in the end, they managed to get the casino to release my funds.Their service is completely free, yet they operate with a level of professionalism that many paid customer support services could learn from. I highly recommend them to anyone having issues with online casinos!Thank you again for your support!
0396 people found this review useful