Update: Paid out all redemptions - thank you.Update: It took 10 weeks but received first redemption today. Still nearly 9 weeks waiting for 2nd, but credit to company for honoring their obligations and trying to clear the backlog.Previous post - I have been waiting for 3-figure payouts for 6 weeks and 5 weeks respectively and have still not received my prizes despite promises to escalate.It's a shame because The Money Factory provides generous bonuses on purchases of gold coin packs - between 15-50%.

Lots of good bonus offers and well written reviews

Where is the 10€

Good games plenty no deposit

I won so big...I def will play this online poker B4 any other

This is my No.1 online casino for many reasons, but the main reason is, why we all play, is the winnings I've done well playing on High Five more than a few times. IMO their RTP is up there at the top, above the other casinos. They have an very impressive portfolio of games especially their own exclusive ones. I've had to contact customer service a couple times over minor issues and they were very quick to get back with me with a solution to my problem. Customer service is top notch compared to most other online casinos. I'd recommend High Five to anyone that wants to play and win without the worry of "are they going to pay me?"after winning.