Support here is a breath of fresh air—any question or concern is dealt with quickly, and the staff genuinely seem to care about my experience. Every time I’ve had a win, my account has been credited quickly, without any complications. The secure payment system means I never have to worry about safety, which lets me enjoy the games without stress. It’s great knowing I can count on prompt payouts and attentive customer service whenever I need it.
4812 people found this review useful
I had an issue with making a deposit, not realizing I was using an expired bonus code. When I contacted customer service, Edward, the customer service agent was extremely helpful. I've never had a bad experience with them and really enjoy Bitplay.
9084 people found this review useful
BitPlay is by far the fastest and easiest website to send money. I have used many websites and most were not only difficult but I lost money. Every representative I have come in contact with from BitPlay is extremely helpful and very nice.
6132 people found this review useful
Played with bonus money. In the middle of an auto spin, game credited me with $50 (later found that was the max amount you could win with free spins) and deleted the original balance (over $460). When I tried to withdraw the 59, first try was rejected but second try was successful. That was 6 days ago and still haven’t seen my payout. Numerous emails to support were never answered!
8391 people found this review useful