This is a solid platform overall. I’ve had a good time playing here, but the customer service could be faster. Still, the gaming experience is top-notch, and I’ve won a decent amount of money!
6643 people found this review useful
I like this casino because it has a variety of games!!! Excellent selection!!!!
7895 people found this review useful
I have registered on 21st of July 2021. After depositing £1000 and winning over £8000 withdrawal for £8000 was requested. Instantly after hitting withdraw button I was sent email to verify my account by providing passport, driving licences, picture of bank card used for deposits and proof of address. On 23rd of July got email stating that verification was successful. After waiting further 3 days for withdrawal to be processed I contacted customer support via live chat just to get another email requesting my bank statement. Bank statement was sent but unfortunately not good as it didn’t show deposits made so I had to call my bank and request new statement up to date. After uploading new statement via website on Thursday 29th of July and waiting further 3 days for it to be verified I contacted customer support once again. As always people who supposed to help are clueless and cannot provide any information.
I’m sick of this and will be taking this further by getting Gambling Commission involved.
Practice used by this company is really doggy. I was told that this whole process is in place to protect my funds by making verification that payment method used for deposits and withdrawal belongs to me. However this only work one way as I cannot withdraw £8000 but they still allow me to make deposits of almost £9000 during verification process.
I would definitely not recommend them to anyone.
1806 people found this review useful
Excellent on all points as far as vip treatment and customer service. The games are sometimes glitching especially when u get on a roll but it’s part of it. Even in Vegas pit bosses will come and try to throw u off with different dice or cards or just a cool down so it’s not just them. Isobel,Heather,Sabrina and Dylan are beyond helpful and no matter the time they are there to help with 5000 dollar cashouts to missing spins or 20 cents you were suppose to receive
9903 people found this review useful
Fun games love them and winning alot
8242 people found this review useful
Overall my experience with this site has been good. They got more games then you'll ever be able to logically play as well as an awesome live support staff that's all ways available to help. I'm still hoping to come up one of these deposits but overall a good little casino.
2578 people found this review useful
This casino sets the bar for the online casino experience. From games to withdrawals, they have it all.
0839 people found this review useful