I honestly can’t believe how difficult this casino has made it for me to self-exclude. In my experience, their “responsible gaming” policies feel completely meaningless because no one actually follows them.I first reached out through live chat, where I was told they “can’t close accounts” and that I needed to call support instead. So I called, only to be told that I needed to use live chat. When I went back to chat, they repeated again that they cannot help with self-exclusion. It felt like being stuck in an endless loop where no one takes responsibility.I’ve now sent three emails requesting self-exclusion, and I haven’t received a single reply. Not even an acknowledgement.For a company that advertises responsible gaming, my experience has been the complete opposite. I’ve tried repeatedly to follow their process and protect myself, but it feels like they’re making it as hard as possible.I’m extremely disappointed and genuinely concerned that a casino in 2025 can still handle self-exclusion this poorly. I will not be using this site again, and I strongly urge others to be cautious.EDIT: They wrote all this back, but know that I have yet to receive any email back from them after a week and my account is still fully active :)

I love this casino

Seems like RTP is really low at this casino. I don't like it.

i won a big bonus

I played on Luckygames.io for years, even up until it closed—and honestly, it was a great experience. Now it again reopened The games were simple but seriously addictive. Dice is my go-to, but Balls and Roulette were also fun and kept things fresh.Here’s what I personally loved about the platform after relaunch:Highlights:🎁 Generous bonus offers — up to 360%🪙 Multiple crypto deposit options🔄 Built-in crypto exchange for easy swaps☔ Chat rains and a fun, active community🎯 Redeemable gifts and rewards in the store⚡ Fast and smooth withdrawals🧑‍💻 Quick, responsive support✨ Clean and easy-to-use interface📱 Telegram support is goodOf course, its fairness is genuine, it is trustworthy, and I never faced issues with payments. Waiting for more games to add it will be more nice. 😄

Easy nice fast

Good games and fast payouts